Corporate Policies

Introduction:

The RISC Organisation Limited is committed to eradicating modern slavery and human trafficking in all its forms. We recognise our responsibility to uphold the rights and dignity of all individuals within our operations and supply chain.

Policy Statement:

The RISC Organisation Limited has a zero-tolerance approach to modern slavery, including forced labour, human trafficking, servitude, and child labour. We will not engage in, tolerate, or condone any practices that involve the exploitation or coercion of individuals for labour or services.

Compliance:

We will comply with all applicable laws and regulations related to modern slavery and human trafficking in the jurisdictions in which we operate. The RISC Organisation LImited will also adhere to international standards and guidelines, including the Universal Declaration of Human Rights and the International Labour Organisation's conventions.

Risk Assessment and Due Diligence:

The RISC Organisation Limited will conduct regular risk assessments to identify and evaluate the potential risks of modern slavery within our operations and supply chain. We will implement due diligence processes to assess the practices of our suppliers, contractors, and business partners, ensuring they share our commitment to ethical labor practices.

Supplier Engagement and Contracts:

We will engage with suppliers, contractors, and other business partners who demonstrate a commitment to ethical labor practices and human rights. Our contracts will include clauses requiring compliance with our modern slavery policy, and we reserve the right to terminate relationships with any party found to be involved in modern slavery or human trafficking.

Training and Awareness:

The RISC Organisation Limited will provide training and awareness programs for employees to ensure they understand the risks of modern slavery and their responsibilities in preventing it. We will also raise awareness among our stakeholders about our commitment to combating modern slavery.

Reporting Mechanisms:

The RISC Organisation Limited will encourage employees, suppliers, contractors, and other stakeholders to report any concerns or suspicions of modern slavery or human trafficking. We will provide confidential channels for reporting such incidents and will investigate all reports promptly and thoroughly.

Continuous Improvement:

The RISC Organisation Limited is committed to continuously improving our efforts to combat modern slavery and human trafficking. We will review and update our policies, procedures, and practices regularly to ensure their effectiveness and relevance.

Introduction:

The RISC Organisation Limited is dedicated to promoting sustainability in all aspects of our operations. We recognise the importance of protecting the environment, conserving natural resources, and promoting social responsibility.

Policy Statement:

The RISC Organisation Limited is committed to integrating sustainability principles into our business practices, decision-making processes, and supply chain management. We will strive to minimise our environmental impact, support community engagement initiatives, and promote ethical business practices.

Environmental Stewardship:

We will implement measures to reduce energy consumption, minimise waste generation, and promote recycling and reuse initiatives. The RISC Organisation Limited will also seek to minimise our carbon footprint and support initiatives that mitigate climate change.

Social Responsibility:

The RISC Organisation Limited will engage with our local communities and support social responsibility initiatives that contribute to positive social outcomes. We will prioritise diversity and inclusion, promote fair labor practices, and uphold human rights within our operations and supply chain.

Supply Chain Management:

We will work with suppliers and business partners who share our commitment to sustainability and ethical practices. The RISC Organisation Limited will assess the environmental and social impacts of our supply chain and collaborate with stakeholders to address areas for improvement.

Transparency and Accountability:

The RISC Organisation Limited will maintain transparency in our sustainability efforts and report regularly on our progress towards sustainability goals. We will hold ourselves accountable for achieving measurable outcomes and strive for continuous improvement in our sustainability performance.

Introduction:

The RISC Organisation Limited is dedicated to providing a safe and healthy work environment for all employees, contractors, visitors, and stakeholders. We recognise that protecting the health and safety of our workforce is essential for the success of our business.

Policy Statement:

The RISC Organisation Limited is committed to complying with all applicable health and safety laws, regulations, and standards in the jurisdictions in which we operate. We will prioritise the prevention of work-related injuries and illnesses and promote a culture of safety throughout our organisation.

Risk Assessment and Hazard Control:

We will conduct regular risk assessments to identify workplace hazards and implement controls to mitigate risks. The RISC Organisation Limited will provide training and resources to employees to enable them to recognise and address potential health and safety hazards.

Safety Training and Education:

The RISC Organisation Limited will provide comprehensive health and safety training to all employees, contractors, and relevant stakeholders. We will ensure that employees are equipped with the knowledge and skills necessary to perform their work safely and effectively.

Incident Reporting and Investigation:

The RISC Organisation Limited will encourage employees to report any incidents, near misses, or unsafe conditions promptly. We will investigate all incidents thoroughly, identify root causes, and implement corrective actions to prevent recurrence.

Emergency Preparedness and Response:

The RISC Organisation Limited will develop and maintain emergency response plans to address potential workplace emergencies, including fires, natural disasters, and medical emergencies. We will conduct regular drills and exercises to ensure preparedness and readiness.

Continuous Improvement:

The RISC Organisation Limited is committed to continuously improving our health and safety performance. We will review our policies, procedures, and practices regularly, solicit feedback from employees, and implement changes as necessary to enhance workplace safety.

Introduction:

The RISC Organisation Limited is dedicated to conducting business with the highest standards of ethics, integrity, and professionalism. We believe that ethical conduct is essential for building trust, maintaining reputation, and fostering positive relationships with stakeholders.

Policy Statement:

The RISC Organisation Limited will uphold ethical principles and values in all aspects of our operations, including interactions with employees, clients, suppliers, and the community. We will adhere to legal and regulatory requirements and promote honesty, fairness, and respect in our dealings.

Integrity and Transparency:

The RISC Organisation Limited will maintain integrity and transparency in our business practices, decision-making processes, and communications. We will ensure that information is accurate, complete, and disclosed appropriately to stakeholders.

Conflicts of Interest:

The RISC Organisation Limited will identify and manage conflicts of interest effectively to prevent undue influence or bias in decision-making. We will disclose potential conflicts of interest promptly and take appropriate steps to mitigate any adverse impacts.

Anti-Corruption and Bribery:

The RISC Organisation Limited will  prohibit bribery, corruption, and unethical conduct in all its forms. We will not offer, accept, or solicit bribes or other improper advantages, and we will comply with all applicable anti-corruption laws and regulations.

Whistleblower Protection:

The RISC Organisation Limited will maintain confidential channels for employees to report any concerns or suspicions of unethical conduct or wrongdoing. We will protect whistleblowers from retaliation and ensure that all reports are investigated promptly and impartially.

Continuous Improvement:

The RISC Organisation Limited is  committed to continuously improving our ethical standards and practices. We will review our policies, procedures, and practices regularly, solicit feedback from stakeholders, and implement changes as necessary to uphold our commitment to ethical working.

Conclusion:

The RISC Organisation Limited is committed to conducting business responsibly, ethically, and sustainably. By adhering to our modern slavery, sustainability, health and safety, and ethical working policies, we demonstrate our commitment to making a positive impact on society and creating value for all stakeholders.

Introduction:

The RISC Organisation Limited is committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered to contribute to their fullest potential. We recognise the importance of promoting equality, diversity, and inclusion (EDI) in all aspects of our operations and interactions.

Policy Statement:

The RISC Organisation Limited will uphold the principles of equality, diversity, and inclusion and are dedicated to creating a culture that celebrates differences and promotes fairness and equity for all individuals. We will not tolerate discrimination, harassment, or any form of unfair treatment based on race, ethnicity, gender, age, religion, disability, sexual orientation, or any other protected right or freedom.

Promoting Equality:

The RISC Organisation Limited is  committed to promoting equality of opportunity for all employees, contractors, and stakeholders. We will provide fair and equal access to employment, training, career development, and advancement opportunities, irrespective of personal characteristics or background.

Valuing Diversity:

The RISC Organisation Limited will  recognise the value of diversity in driving innovation, creativity, and success. We will actively seek to create a diverse workforce that reflects the communities we serve, embracing differences in perspectives, experiences, and backgrounds.

Inclusive Culture:

The RISC Organisation Limitedy will foster an inclusive culture where every individual feels welcome, respected, and included. We will promote open communication, collaboration, and teamwork, creating an environment where diverse viewpoints are encouraged and valued.

Preventing Discrimination and Harassment:

The RISC Organisation Limited will not tolerate discrimination, harassment, or victimisation of any kind. We will take proactive measures to prevent and address discriminatory behavior, ensuring that all employees and stakeholders are treated with dignity, respect, and fairness.

Accessibility and Accommodation:

The RISC Organisation Limited is  committed to ensuring accessibility and accommodation for individuals with disabilities. We will provide reasonable accommodations to enable employees and stakeholders to participate fully in work-related activities and programs.

Training and Awareness:

The RISC Organisation Limited will provide training and awareness programs for employees to promote understanding and appreciation of diversity and inclusion. We will raise awareness about unconscious bias, stereotypes, and microaggressions, empowering individuals to challenge discriminatory behavior and promote inclusivity.

Monitoring and Reporting:

The RISC Organisation Limited will monitor our EDI efforts and track progress towards achieving our diversity and inclusion goals. We will establish mechanisms for employees to report incidents of discrimination or harassment confidentially and will investigate all reports promptly and impartially.

Continuous Improvement:

The RISC Organisation Limited is committed to continuously improving our EDI practices and initiatives. We will review our policies, procedures, and practices regularly, solicit feedback from employees and stakeholders, and implement changes as necessary to foster a more inclusive and equitable workplace.

Conclusion:

The RISC Organisation Limited is  dedicated to promoting equality, diversity, and inclusion in all aspects of our operations. By upholding the principles of fairness, respect, and dignity, we create a supportive and welcoming environment where everyone can thrive and contribute to our organisation's success.

The RISC Organisation Limited recognises the importance of maintaining high standards of quality and credibility in our registration programs. As a personnel registration organisation, The RISC Organisation Limited draws its services and content from sources, adhering to rigorous operational standards and methodologies. 

Principles:

Responsible Management: The RISC Organisation Limited prioritises the use of accepted practice, processes and procedures in the development of registration services. This ensures that our services are based on the latest industry insights and best practices.

Governance: Accreditation of our training programs is, to a certain extent, vested in the 40 years of experience in the TIC Sector, underpinning expertise and professional credentials of our Governance Panel and Formation under Life People Business Limited. With extensive qualifications and professional affiliations to Level 8, the Patron's oversight, alongside technical and editing expertise, serves as an overarching hallmark of quality for our services.

Bespoke Registrations: The RISC Organisation Limited's registration services are bespoke, tailored to address specific needs and challenges within the Testing, Inspection, and Certification (TIC) sector and are constantly updated to reflect latest best practice. As such, there are only limited external accreditation standards, against which these services can be measured.

Transparency: The RISC Organisation Limited is committed to transparency in its oversight and trading activity. Any registration or other services offered by The RISC Organisation Limited will clearly state the extent of services provided and a description, ensuring registrants are informed of the credentials, post nominal benefits and other features  associated with each registration product.

Implementation:

·The RISC Organisation Limited will continue to uphold the highest standards of quality and excellence in our registration programs, guided by the principles outlined in this policy statement.

· Accreditation decisions for The RISC Organisation Limited will be based on the rigor and integrity of the registration processes it employs, adherence to governance and best practice standards, and ethical considerations applicable to its services and as are deemed necessary and appropriate within  the TIC sector through its governance.

· The RISC Organisation Limited will continue to develop registration services, ensuring that such services remain at the forefront of industry innovation.

External Approvals:

The RISC Organisation Limited is a Member Organisation of The International Compliance Professionals Association (ICPA), an independent third party Membership Body with codes of practice and ethical conduct to which The RISC Organisation Limited is subscribed.

The RISC Organisation Limited works under corporate scrutiny of Life People Business Limited and is in corporate partnership with The TIC Academy Limited, ensuring pedigree chain of custody for compliance professionals.

Review and Evaluation:

This Accreditation and Approvals Policy will be periodically reviewed and evaluated to ensure its effectiveness and alignment with the evolving needs of The RISC Organisation Limited.

Conclusion:

The RISC Organisation Limited is  committed to providing high-quality, registration services that meet the needs of professionals in the TIC sector. Through our commitment to excellence and transparency, we strive to maintain the credibility and integrity of our registration services.

Introduction

Upon successful registration of applicants, The RISC Organisation Limited issues electronic certificates (e-certificates), each bearing a unique reference number for traceability and validation purposes.

Policy Statement

For professional registrations, The RISC Organisation Limited shall ensure its certificates continue to be representative of the registration category acheived and bear information that is appropriate to the registration scope. These shall be issued through The RISC Organisation Limited Platform upon successful completion of the registration process.

Formal e-certificates of registration are issued by email, after thorough checking to ensure all applicable registration criteria and terms have been met.

Ownership
All certificates of registration remain the property of The RISC Organisation Limited, and are issued subject to its Terms of use and Professional Code for Registrants.

Verification of Awards
Verification of Registered Practitioner Certificate authenticity, is available from The RISC Organisation Limited via email at: support@riscorganisation.com

Seeking Support

Step 1: Accessing Support

• Users can seek support through multiple channels, including email, phone, and the RISC Organisation Limited website.
• For immediate assistance, users are encouraged to email The RISC Organisation Limited, where staff can seek to address common issues.

Step 2: Submitting a Support Request

• If the staff of The RISC Organisation Limited do not resolve the issue, users can submit a support request to the Chair of Governors of The RISC Organisation Limited by emailing support@riscorganisation.com and are requested to provide a detailed description of the issue, including any relevant screenshots or documentation.

What to Expect

• Users will receive an acknowledgment of their request within 24-48 hours.
• A support representative will be assigned to the case and will follow up within 72 hours with either a resolution or an update on the status of the request.
• Complex issues may take longer to resolve, but users will be kept informed of progress.

Filing a Complaint

Step 1: Submitting a Complaint

• Complaints can be filed by filling out complaint details and emailing support@riscorganisation.com
• Include detailed information about the complaint, any relevant documentation, and desired resolution.

Step 2: Processing the Complaint

• Upon submission, users will receive an acknowledgment of the complaint within 36 hours.
• The complaint will be reviewed by the Customer Relations team, who will initiate an investigation.
• Users may be contacted for additional information or clarification during the investigation process.

Step 3: Resolution

• The investigation process for a complaint may typically take 7-14 business days, depending on the complexity of the issue.
• Once the investigation is complete, users will receive a written response detailing the findings and any corrective actions that will be taken.
• If the resolution is not satisfactory, users can escalate the complaint to our governance panel as with 'support issues' above.

Expected Resolution

• The RISC Organisation Limited aims to resolve all complaints fairly and promptly.
• Potential resolutions may include an apology, a credit, a refund (in exceptional circumstances), and this may include changes to internal processes to prevent future issues.

Appeal Process

• If users are unsatisfied with the resolution, they can request an appeal by emailing support@riscorganisation.com.
• The appeal will be reviewed by the governance panel and executive management, and a final decision will be communicated within 28 business days.
• The decision of this review panel will be final.

By following this policy, The RISC Organisation Limited ensures that user issues and complaints are addressed effectively, maintaining high standards of customer satisfaction and continuous improvement.

COMMITMENT TO POLICY UNDERTAKINGS

Signed: The Chief Executive

The RISC Organisation Limited

Date: 3rd July 2025